Coronavirus COVID-19 Updates

Coronavirus COVID-19 Updates

IN THESE TIMES OF UNCERTAINTY, YOU HAVE OUR SUPPORT.

BE CALMBE RESPONSIBLELET’S BEAT THIS TOGETHER.


Face Masks are now available for purchase via our online store in or any of our pharmacies.

Shop online HERE or find you local Pharmacy HERE. Other high demand products can be purchased HERE or in any of our Pharmacies. 

5th February 2021

Pending no further local cases, the five-day lockdown for the Perth, Peel and South-West regions will end as planned.

From 6pm, Friday 5 February the following will come into effect:

  • Perth and Peel will enter into a post-lockdown transition period until 12.01am, Sunday 14 February. This allows the full 14-day incubation period to run its course
  • South West will return straight to pre-lockdown conditions.

The post-lockdown transition period for Perth and Peel includes:

  • Wearing a mask when in public and while at work, unless exempt or for vigorous outdoor exercise
  • All business and venues can reopen, except for the casino and nightclubs
  • 4 square metre capacity rule in place for hospitality, entertainment, public and fitness venues, up to a maximum of 150 (excluding staff)
  • 150-person capacity at all events including weddings, funerals and community sport (includes players, officials and spectators)
  • Seated service only at hospitality venues
  • Dancing only permitted at weddings and dance studios
  • 20-person limit for private indoor and outdoor gatherings
  • Visits to aged care and disability care facilities restricted to compassionate grounds
  • Residential school and boarding facilities can resume with a COVID Safety Plan
  • Only essential travel permitted in and out of the Perth and Peel regions to other parts of WA.

Under the post-lockdown transition measures, schools in Perth and Peel will start from Monday 8 February. Masks are required to be worn by all school staff and secondary students. They are not required for primary school students.

Masks are also mandatory for staff at childcare facilities, as well as students and staff in higher education including TAFEs and universities.

Teaching staff are permitted to remove their mask if teaching at the front of the classroom to enable clear enunciation.

People who need to leave the Perth and Peel region for essential purposes must wear a mask at all times in other regions of WA, as per the rules in place for Perth and Peel.

From 6pm, Friday 5 February, it will also be mandatory for individuals to check-in at businesses required to keep a contact register. Individuals could face penalties if they fail to check in. As always, a common-sense approach will apply.

1st February 2021

CEO Announcement. Western Australian Lockdown 

To our valued customers,

Our thoughts are with you as we enter this lockdown period. Please rest assured that our pharmacies will continue to open to offer our support and assistance during this difficult time. 

Our number one priority and responsibility always has and always will be the health and safety of our customers and patients, team members and community at large.

We would like to thank our customers for treating our team with respect and buying only what they need during this time. During challenging times, it is most important that we all work together to support one another. As a community, we are strong, and we will see this through. 

STAY SAFE IN-STORE

  • Wear A Mask

Masks must be worn at all times when outside of your residence. No mask, no entry*. 

  • Social Distancing

Please be respectful of our staff's safety and others' safety by keeping 1.5m away and not leaning on counters.

  • Check-in To Your Pharmacy Via the Safe WA App

We ask that you please check into our pharmacies via the QR code located at the entrance to support efficient COVID-19 contact tracing. If you do not have access to the app, we ask you to please sign in via our manual registers.

  • Please Respect Our Teams

Our Pharmacists and teams are here to help, so we ask that you respect their safety by not coming into our Pharmacies if you: 

  • Are showing flu-like symptoms such as fever, cough, sore throat or shortness of breath. 
  • Are in self-isolation.
  • Are awaiting COVID-19 test results. 


HOME DELIVERIES
We offer contact-free home delivery of prescriptions and other wellness essentials. Vulnerable members of our community, including those isolating, people over 70 and people with chronic health conditions may qualify for free* delivery.

A delivery fee may apply to others, while orders more than 5km away may also incur an additional charge. For further details, please contact your local Wizard on 1300 929 929 or visit wizardpharmacy.com.au/delivery.

Our online store continues to provide delivery and Click and Collect services to minimise your time spent outside of the home.

FOR MORE INFORMATION
Keep up to date with the latest news on Western Australia's lockdown by visiting the WA Government website or contacting the Coronavirus Health Information Line on 1800 020 080.


BE CALM. Please be respectful of our teams and Pharmacists. Without them, we can't help anyone.
BE RESPONSIBLE. Buy only what you need.
LET'S BEAT THIS TOGETHER. As a community, we are strong, and we will see this through like last time. 

31st March 2020

Delivery Delays 

We are experiencing an exceptionally high demand for online orders. Due to this high demand, our normal delivery timeframe has been extended. Please expect delays on any home delivery order placed. 

  • Delivery times; Standard Post within Australia: Allow 7 - 10 working days for most areas. Certain rural areas may require longer.

  • Express Post within Australia: Allow 3 - 5 working days for most areas. Certain rural areas may require longer.

21st March 2020

CEO Announcement. Medicine & OTC supply limitations for certain products.

To our valued customers, fellow community members and friends,

Our thoughts are currently with those directly impacted by these unprecedented circumstances as the COVID-19 pandemic evolves. We understand the new reality we’re living in and the uncertainty it brings can be stressful. We at Wizard Pharmacy are here to help each and every one of you that visit our Pharmacies. However, we need your help to allow us to do this. Thank you to the many customers buying sensible quantities of medication. However, with the surge in panic buying we are following the recent Australian Government directive to;

  • Limit supply of certain prescriptions to 1 month’s supply.

  • Limit supply of certain over-the-counter medicines to a maximum of one unit per purchase.

We understand that all situations are not ‘black and white’. If you have any concerns, please speak to our Pharmacists who will empathetically assess individual circumstances. It’s everyone’s responsibility to ensure fair and reasonable distribution for all. With this in mind, I urge you all to please:

BE CALM Please be respectful of our teams and Pharmacists. Without them, we can’t help anyone.
BE RESPONSIBLE Buy only what you need. If any medication is out of stock, it’s only temporary.
LET’S BEAT THIS TOGETHER As a community we are strong, and we will see this through.

Our Pharmacists and teams are here to help. I ask that you respect their safety by not coming into our Pharmacies if you are showing:

  • Flu-like symptoms such as fever, cough, sore throat or shortness of breath.

  • Are in self-isolation.

  • Are awaiting COVID-19 test results.

You can contact the Coronavirus Health Information Line on 1800 020 080. Things are changing quickly, so you should keep up to date with the latest COVID-19 news from reliable sources such as the Australian Department of Health & World Health Organisation. At Wizard Pharmacy, our number one priority and responsibility always has and always will be the health and safety of our customers and patients, team members and community at large. 

Take care and stay well,

Lyndon Dyson
CEO - WIZARD PHARMACY



20th March 2020

New Government Ruling. Medicine & OTC supply limitations for certain products.

As of today, the Australian Government has placed limits on the dispensing and supply of some essential medicines.

• ONE MONTH’S SUPPLY of prescription medicines
• ONE PACK of certain over-the-counter medicines

Thank you for your understanding. This will ensure fair and equitable access to medicines for all our customers.



18th March 2020

CEO Announcement. COVID-19 Response. 

To our valued customers, fellow community members and friends,

As the world navigates this unprecedented COVID-19 global pandemic, we want to assure our loyal customers and the community that we are doing everything we can and taking every necessary precaution to promote a safe environment for all. I am a Pharmacist with over 40 years’ experience and I’ve never witnessed anything like what we’re all going through presently.

We at Wizard Pharmacy are currently working on a strategy to ensure that, as a group of passionate and committed frontline healthcare professionals, all Wizard Pharmacies will be able to continue to support our local communities. We have implemented the following protocols in our Pharmacies to help reduce the risk of spread and keep them a safe space for all.

  • Our in-store teams are currently cleaning and disinfecting our Pharmacies multiple times a day.

  • All team members exhibiting any flu-like symptoms must remain at home and seek medical attention.

  • We are putting out daily communication to team members, so they remain armed with the most up to date information to share with you, including education on good hygiene practises and social distancing.

  • We are working towards increasing team resources at our Pharmacies to meet the increased demand of the community.

  • We will continue to update best practice protocols as the situation evolves.

 The uncertainty around COVID-19 has seen extremely high and unpredictable demand for certain products and services. We understand this can be stressful but rest assured; we’re working hard with our teams and suppliers in an effort to meet this unusual demand. Thank you for your patience and understanding.

Our Pharmacists will continue to be available to support you and your family during this time. However, we ask that you respect the safety of our team members and the safety of other customers by not coming into our Pharmacies if you are showing symptoms, are in self-isolation or are awaiting COVID-19 test results.  If you cannot make it into our Pharmacies, please call us on 1300 929 929 or contact us via the Wizard Pharmacy Facebook page.

Our online store continues to provide delivery and Click and Collect services, however, please understand that due to high demand for certain products, stock levels may be limited.

We recommend to effectively manage your medications you maintain a minimum of 30 days’ supply in case you need to self-isolate.

To make managing your medications easier we also recommend you consider downloading our medication management app, MedAdvisor. Visit your local Wizard Pharmacy or call us on 1300 929 929 for more information.

To keep up to date with the latest COVID-19 news, please use the below links:

You can also contact the Coronavirus Health Information Line on 1800 020 080.

At Wizard Pharmacy we pride ourselves on enhancing the lives of our customers through science and nature-based wellness solutions. Our number one priority and responsibility always has and always will be the health and safety of our customers, team members and community. We trust that as a member of the Wizard Pharmacy family you will support these measures we have put in place just as we will support you through this difficult time.

Take care and stay well,

Lyndon Dyson
CEO - WIZARD PHARMACY

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