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Shipping and Delivery

Shipping and Delivery

AUSTRALIA POST DELAYS 

Please be aware that Australia Post is currently experiencing delays across their network. This may affect how quickly you receive your order.​​​​​​​

Christmas DELIVERY - 2023

Delivery cannot be guaranteed. Your order or part of your order may be sourced from within our network which could cause a delay. Australia Post as our carrier may also experience delays. If you have any concerns about your order, please contact us via email at customercare@wizardpharmacy.com.au.

Indicative cut-off times to ensure your gifts are delivered in time for Christmas Day are as below:

Express Shipping*

Western Australia Metro – Wednesday 13th  DECEMBER 2023
Western Australia Regional - Wednesday 13th  DECEMBER 2023
Northern Territory Metro - MONDAY 11TH DECEMBER 2023
Interstate Metro (outside WA) - MONDAY 11TH DECEMBER 2023

Standard Shipping*

Western Australia Metro - FRIDAY 8TH DECEMBER 2023  
Western Australia Regional - FRIDAY 8TH DECEMBER 2023
Northern Territory Metro - MONDAY 4TH DECEMBER 2023
Interstate Metro (outside WA) - MONDAY 4TH DECEMBER 2023

Express Post is not available for goods on the Australia Post Dangerous Goods list, which is subject to change at any time. This includes but is not limited to flammable items, pressurised aerosol cannisters and lithium batteries. For an up to date list, please refer to the Australia Post website

Orders placed after the cut-off times indicated are not guaranteed to be dispatched under our usual shipping time frames or delivered by the estimated times provided by the courier.

​​​​​​​shipping charges

If your online order is over $99 (including GST) we will ship your order by standard post free of charge.

All Click & Collect orders are free of charge. For more information on our Click & Collect service click here.

For all other orders, a $8.95 shipping fee will apply for standard post.

Express Post is available and charged at $10.00 for orders over $75 and $17.95 for orders under $75.

As per Wizard terms of use, Wizard reserves the right to charge additional delivery fees if the weight of your purchase exceeds the delivery option you selected. You will be contacted before any additional fees are charged. 

Express Post is not available for goods on the Australia Post Dangerous Goods list, which is subject to change at any time. This includes but is not limited to flammable items, pressurised aerosol cannisters and lithium batteries. For an up to date list, please refer to the Australia Post website

If there is another reason that Express Post is not viable for your order, you will be contacted by our customer service team to determine the best course of action.

Your order will be delivered using Australia Post.

Your order will be delivered to your address and require a signature upon receipt. Please be sure to add all Unit/Flat and Business names as appropriate for your order. If no one will be home during business hours, we suggest that you provide a work address for delivery. Parcels will be left in a safe place by Australia Post if a residence is unattended.

Please allow 2 WORKING days for order PROCESSING before dispatch of your order.

All fragrances will be shipped by Standard Post in accordance with Australia Post shipping regulations.

Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.

It is important to note that orders can only be dispatched Monday to Friday.

For non Click and Collect orders, to track your parcel, we recommend creating a My Post Account with Australia Post. You can do this HERE

Wizard Pharmacy does not currently ship to international addresses.

Current Dispatch Delays

Effective 20 April 2020, we suspended the Express Post guarantee of the next business day delivery standard. Our Express Post service will continue to be our fastest postal delivery options. They just may not be delivered next business day every time. We apologise for any inconvenience these may cause and thank you for your patience during this time.

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