Wizard Franchise Opportunities

Wizard Franchise Opportunities

Supporting a Sustainable Future for your Pharmacy
Increased Loyalty with Wizard Rewards
Increase customer loyalty & lifetime value
Reaching 50% of WA Homes*
Consumer Loyalty Group Partnership Strategy
WE’RE ALL ABOUT YOUR FUTURE

We’re here to help you and your team develop the skills to grow an efficient pharmacy business. We offer consumer centric solutions to help you deliver Customer Success. Through innovative systems, we’ll empower you with a sustainable business.

When you join the Wizard family you’ll be supported with Inventory Management, Professional Services, Training, Brand and Local Area Marketing, Retail Services and a range of Innovative Systems.

You’ll also benefit from the strength of our Wizard Rewards customer loyalty program and our strategy to partner with consumer loyalty groups that, in WA, has seen Wizard gain access to 50% of households!*

  • Unique equity sharing structure. Gain equity in your brand!
  • Consumer loyalty group partnerships driving customer growth
  • Extensive multi-channel advertising campaigns
  • Professional Services & Training driven by Pharmacists
  • Profitable Strategies driven by a Retailer
  • Backed by an innovative business platform
  • Online store delivering Click & Collect customers
"The entire team at Wizard Pharmacy Services has blown me away by their commitment to provide the best pharmacy support system in the market"

Andrew Stent, Franchisee. Joined 2020.

Affordable franchise options now available

Get in contact todayReady to talk?
Find out more, contact us today.
The Wizard Way

So, what makes Wizard different? Our purpose is to enhance the quality of life through Science and Nature Based Wellness Solutions. It's why we exist and what we live by. To enhance our Customer's lives. To enhance our Team's lives. And, to enhance our Franchisee's lives through delivering the support you need to sustain a healthy business.

How do we do this? Through delivering on these five key factors:

  • Customer centric model to deliver Customer success
  • Quality service delivering complete Customer solutions
  • Evidence based medicine and product range
  • Added value through brand aligned community partnerships
  • Operationally efficient infrastructure and support for franchisees
Own part of YOUR brand

At Wizard, we offer Franchisees the right to a unique equity share of the Wizard Brand. You will not only reap the benefits of what Wizard can do for your Pharmacy, but you will also be part of creating the future strategic direction of the Brand itself! Want to know more? Give us a call.

Don’t let the Brand own you, own part of YOUR Brand!
Professional Services

Our range of Professional Pharmacy Programs are supported by a team of Pharmacists, providing you with coaching and ongoing support from one Pharmacist to another, enhancing patient outcomes and enabling you to maximise your government incentive payments.

We back our Professional Service programs with marketing support to raise awareness and help position your pharmacy as a health and wellness destination.

  • Programs led by a team of Pharmacists
  • Regular Pharmacy visits
  • Ongoing coaching and support
  • 15% increase in Professional Services Revenue
  • HealthHub portal, LMS and in-store advertising. Wizard's branded version of HealthPoint Digital
"Wizard HealthHub is amazing! Simple but informative health information that can be printed or emailed to customers, great learning tool to up-skill staff and the advertisements alert customers to current offers and pharmacy services."

Elise Wheadon, Franchisee & Guild POTY Finalist 2020. Joined 2008.

Training

A great team culture means increased customer engagement, increased customer service levels, improved profitability and more fun in a highly engaged team! Our training is lead by a Retail Pharmacist, providing personal development opportunities that engage your team & build confidence, motivation and passion.

  • Customer Success training, developed by leading behavioural psychologists to deliver a customer focused culture
  • A fully integrated learning management system
  • Outcomes based with progress tracking
  • Career development pathways
  • Health Solution Training
  • Invest in only the training you need.
  • 90% Team Engagement in Learning
"The Customer Success program is great for team motivation. It delivers positive outcomes not just for the customer but for the pharmacy staff as well."

Adam Drury, Franchisee. Joined 2007.

Designed & Delivered by Pharmacists for Pharmacists!
Inventory Management

In a challenging retail Pharmacy environment, it’s imperative to manage your inventory well. Our expert Inventory Team will review your product range, analysing sales, margins, stock turns and other key inventory metrics to maximise your GM return on investment.

  • Improve margins, increase profitability
  • Maximise return on stock investment
  • Full product lifecycle management
  • Effective supplier deal management and retail pricing strategies
  • Supplier rebates passed back to your store
"Wizard has great relationships with all suppliers ensuring we get excellent deals. Rather than having to deal with each rep for every company, most deals are already loaded into our wholesalers, so we get best deals everyday."

Elise Wheadon, Franchisee & Guild POTY Finalist 2020. Joined 2008.

Retail Services

We’ll help you understand your customers and how to use every corner of your Pharmacy to deliver the best customer experience. Receive merchandising and store layout advice from our experienced retail experts that entices, inspires and engages consumers.

  • Retail team support to deliver customer success
  • Improve merchandising and store layout
  • Aggressive retail promotion execution
  • Automated ticketing and POS
  • Mystery shopper program
"The Centre Office support into stores is fantastic and incredibly valuable. A big plus!"

Michael de Brouwer, Franchisee. Joined 2017.

Marketing

With an annual investment of close to $2m per year in WA, Wizard delivers a multi-channel media plan to support awareness & brand growth. Utilising TV, Radio, Press, Catalogues, Social Media, Digital, Out-Of-Home, Email and Mobile, we ensure we reach targeted consumer groups effectively.

We focus on understanding consumer behaviour to increase awareness, drive engagement and nurture customer loyalty for your pharmacy.

When you join Wizard, you become an omni-channel pharmacy, giving your current customers the ability to click and collect and gaining access to new customers through our online store.

  • Over 34 promotional campaigns each year
  • Personalised & relevant content delivered to your customer
Wizard Rewards

We understand the need to not only provide great customer service but to provide exceptional value.

Wizard Rewards, our customer loyalty program, offers exceptional value. Wizard Rewards members are return shoppers who spend 45% - 51% more on average per visit than non-members.

  • Loyalty
  • Value
  • Engagement
  • Acquisition
  • Increase basket spend
"Wizard Rewards and our RAC WA partnership help us remain competitive in an extremely price sensitive environment. It also helps us market to our customers."

Elise Wheadon, Franchisee & Guild POTY Finalist 2020. Joined 2008.

CONSUMER LOYALTY GROUP PARTNERSHIPS

We continuously strive to add value to our Franchisees, our customers and the wider community. Our consumer loyalty group partnership strategy is just one of the ways we achieve this. By developing partnerships with brand aligned organisations, we’re able to offer greater value to customers, give our franchisees access to a wider consumer base and generate significant average basket increases of over 50% when combined with our Rewards program.

In Western Australia, Wizard has partnered with RAC member benefits to delivered significant customer growth. RAC is one of WA's most trusted brands with 1 million members throughout the state.

*RAC Data: Business Information Solutions

Affordable franchise options now available

Get in contact todayReady to talk?
Find out more, contact us today.
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