Why choose Wizard Pharmacy?

At Wizard Pharmacy, we value your pharmacy’s wellbeing. 

We drive profitability by differentiating on value and personalisation, not just price, and by offering best-in-market trading terms.

Our customer-centric model delivers tailored clinical services, innovative customer touchpoints, strong promotions and a market-leading Rewards Loyalty Program. 

Our complete pharmacy platform delivers effective operational outcomes across 8 key business pillars, and our team at Wizard Pharmacy Services provides a level of business advice, guidance and support second to none. 

You’ll strengthen team culture and performance through structured training, mentorship and leadership development.

BETTER CARE

As front-line healthcare providers, we care that your customers and patients get the high-quality, personalised care they deserve.
We also care about you – our franchisees. That is why we offer market-leading support by industry experts, with best-of-breed systems to support all areas of your business.

Encapsulating all of these areas is Customer Success - a customer service and culture driver designed exclusively for Wizard Pharmacy by behavioural psychologists. Customer Success empowers your team to be confident and effective leaders, resulting in more meaningful interactions with your customers, higher customer retention and increased returns.

Our core range of Clinical Services are supported by a team of pharmacists, including a full suite of Clinical Services available to you free of charge to build a tailored offering for your community.

BETTER RETURNS

At Wizard Pharmacy, we’re not owned by a wholesaler. We pride ourselves on our low dead stock through quality inventory management solutions, including the ability to transfer stock between Wizard Pharmacies.

Data-based decision-making allows for carefully considered stock allocations and tailored ranging by category. An extensive multi-channel, targeted marketing strategy drives engagement in-store, and our national Partnership Program allows further penetration of the Wizard brand into Australian households. Partner members who also join our Wizard Rewards Loyalty Program see basket size increases of over 39%.

BETTER LIFESTYLE

Wizard Pharmacy’s complete pharmacy platform is designed to improve the efficiency of your pharmacy and give you, the franchisee, a better work/life balance. Get back to doing more of what you love, whether that be dispensing, working on a new business or spending more time with friends and family.

The Wizard Pharmacy Services team offers consistent in-store support, training and development opportunities to your team through the Wizard Development Academy.

When your team is empowered and armed with the proper skillset and knowledge, not only does your business thrive, but your business becomes more self-sufficient.