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Urinary Tract Infection (UTI) Treatment

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Your local Wizard Pharmacy in WA is authorised to supply antibiotics, for the treatment of an uncomplicated urinary tract infection (UTI) if you are female and aged between 18 and 65 years. A UTI is a general term used to describe a bacterial infection involving any part of the urinary system from the bladder to the kidneys. 


What is an uncomplicated UTI? 

An uncomplicated UTI is a bacterial infection of the urinary system where the following factors are not present: 

  • fever above 38C 

  • chills 

  • nausea 

  • vomiting 

  • back or side pain 

  • pregnancy or recent pregnancy 

  • immunocompromise 

  • diabetes 

  • kidney disease 

  • recurrent UTIs 

What’s involved in a consultation with my Pharmacist? 

Your Wizard Pharmacist will consult with you in a private setting and ask you some questions. If your Pharmacist determines you have an uncomplicated UTI, they may supply you with antibiotics without a prescription and recommend steps you can take to prevent contracting another UTI. Your Pharmacist will refer you to your GP for further investigation if they have any concerns.  

Is my Wizard Pharmacist trained to supply antibiotics for this purpose? 

Yes. Participating Wizard Pharmacists have completed competency-based training to be able to supply antibiotics for uncomplicated UTIs. 

Which antibiotics can my pharmacist supply? 

  • Recommended first line treatment in Western Australia is Nitrofurantoin 100mg OR  

  • Recommended second line treatment in Western Australia is Trimethoprim 300mg  

How much will it cost? 

A consultation fee plus a cost for the recommended medication will apply. Please contact your local Wizard Pharmacy to check. 

Click HERE to book your consultation  

Facts about UTIs 

What is a UTI? 

A UTI is a bacterial infection of any part of your urinary system including the urethra, bladder, ureters or kidneys. The bacteria most often responsible for a UTIs is Escherichia coli (E. coli), found in the digestive system — where they usually live and do not cause a problem. UTIs are given different names depending on where the infection occurs:1 

  • urethritis – infection in the urethra 

  • cystitis – infection in the bladder 

  • pyelonephritis – infection in the kidneys 

  • vaginitis – infection in the vagina 

Bladder infections are the most common type of UTI. While anyone can contract a UTI, they most commonly occur in women.
Nearly 1 in 3 females will have a UTI that needs treatment before the age of 24. 

What are the symptoms? 

If you have a UTI, the tell-tale symptoms are often:2 

  • a burning feeling when you urinate 

  • a frequent or intense urge to urinate, even when you have little urine to pass 

You may also experience: 

  • a full feeling in your bladder after passing urine 

  • passing urine before you can get to the toilet (leaking or incontinence) 

  • nausea and fever 

  • confusion (more common in older adults) 

  • smelly, cloudy, dark or blood in the urine 

  • pain in your lower back or sides or feeling uncomfortable in your lower abdomen3 

What causes a UTI? 

UTIs can occur when E.coli bacteria spread from the anus to the urethra and up into the urinary system. Common causes include:4  

  • wiping incorrectly (back to front) after going to the toilet 

  • frequent sex, increasing the risk of bacteria being moved around the genital area and entering the urethra 

  • menopause, causing vaginal skin to become thinner and drier, increasing the risk of irritation or abrasions that encourage infection 

Click HERE for more info about UTIs 

How do I prevent recurring UTIs? 

A UTI may be a one-off infection, or you may find that it recurs. These steps may help prevent recurring UTIs:5 

  • wipe from front to back after using the toilet 

  • empty your bladder as soon as possible after having sex  

  • drink plenty of water to help flush out bacteria in the urinary tract. Drink enough each day so that your urine is almost clear in colour  

  • cranberry juice may help prevent bacteria from sticking to the lining of the bladder. If pure cranberry juice is unavailable, cranberry capsules are available from your Wizard Pharmacy

  • avoid using perfumed bubble bath, soap or applying talcum powder around your genitals – use a plain, unperfumed soap-free wash instead 

  • have a shower rather than a bath and avoid spas and hot tubs

  • use the toilet as soon as you need to and always fully empty your bladder 

  • wear cotton underwear and loose-fitting pants  

  • if postmenopausal, consider using a vaginal oestrogen cream, pessaries or tablets to improve the integrity of your vaginal skin

  • While condoms do not cause UTI’s, if you are getting recurring UTIs after using a contraceptive diaphragm or spermicidal lubricant, you may wish to talk to your GP or Wizard Pharmacist about another method of contraception.  

Why is treatment important? 

Always consult your GP or Wizard Pharmacist if you have UTI symptoms. If left untreated, UTIs can lead to a kidney infection, so it is important to be treated in the early stages of infection.  

Remember, if you are between 18 and 65 years, your Wizard Pharmacist may be able to provide immediate advice and treatment for a UTI. 

Click HERE to read all about UTIs 

Click HERE to book your consultation  



  1. Urinary tract infections (UTIs). Kidney Health Australia. Cited Oct 2023. Available from URL: https://kidney.org.au/your-kidneys/what-is-kidney-disease/types-of-kidney-disease/utis
  2. Urinary tract infection. Health Direct. Aust Govt Dept of Health. Last updated June 2022. Available from URL: https://www.healthdirect.gov.au/urinary-tract-infection-uti
  3. UTIs. Jean Hailes. Last updated Aug 2023. Available from URL: https://www.jeanhailes.org.au/health-a-z/bladder-bowel/urinary-tract-infections-utis#symptoms
  4. Urinary tract infections. Healthy WA. Last updated Aug 2023. Available from URL: https://www.healthywa.wa.gov.au/Articles/U_Z/UTIs
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